Healthcare and education worst-performing sectors for benefits value

Three quarters (76%) of financial services employees believe they get good value for money from their reward packages – the highest of all sectors surveyed – according to new research from employee benefits technology provider, Zest.

Three quarters (76%) of financial services employees believe they get good value for money from their reward packages – the highest of all sectors surveyed – according to new research.

Other sectors with high employee satisfaction in terms of value for money include business services and IT, which ranked a close second – 75% of employees in both industries believed their workplace perks offered good value for money.

Top 10 sectors offering value for money from their benefits packages

  1. Financial services (76%)
  2. Business services (75%) / IT (75%)
  3. Professional services (70%)
  4. Manufacturing (63%)
  5. Legal services (61%)
  6. Construction (57%)
  7. Hospitality and leisure (54%)
  8. Healthcare (48%)
  9. Education (42%)

Healthcare and education were the worst-performing sectors in terms of value for money. Just four in ten (42%) of education employees and half (48%) of those working in healthcare said they thought their reward packages offered good value.

 

Despite four in ten (39%) HR leaders in education saying that they’ve increased investment in their benefits package in the past 12 months, six in ten (57%) employees believe their workplace benefits package is inadequate. Four in ten (37%) employees say that due to the benefits on offer being good enough, they want to leave the education sector.

 

Across all industries – six in ten (58%) employees admit they don’t use most of the benefits currently available to them and half (47%) feel as though their benefits are irrelevant to their personal situation. Although four in ten (37%) of all businesses say they have increased investment in their benefits offering in the last 12 months, just 45% of employees feel as though their employer listens to their needs and responds through the benefits they offer.

 

Given 19% of firms say they are struggling to keep up with competitors who are raising salaries – and 58% of employees say that they’d leave their current job if another company offered them better perks – employee benefits provide a cost-effective opportunity to attract and retain talent in a way that differs from salary.

Matt Russell, CEO of Zest, says: “Benefits are an effective approach to reward employees, but too many packages offer poor value for both employer and employee.

“Financial services firms are doing a better job than other sectors when it comes to understanding employee needs. Getting a benefits package right ensures that employees are fully supported, more empowered and more productive – key to meeting commercial targets and business growth plans.

“However, this research will make for painful reading for education businesses – the sector is the worst-performing in terms of value for money in the eyes of its employees. Leaders in this sector must pay greater attention to their rewards packages if they are to retain staff – many of whom are considering changing sectors in order to access the support they sorely need.”

Research from Zest*

Read more

Latest News

Read More

Wellbeing pays: the ROI HR can’t ignore

9 October 2025

Skills

7 October 2025

How to build a skills-based strategy

A key challenge for organisations looking at their skills strategy is getting their job data under control. Discover how creating a single source of truth...

Artificial Intelligence, Globalisation

7 October 2025

Talent strategies for business expansion and growth

Global Expansion 2025: Powerful Talent Management Strategies for a Diverse and AI-Driven Workforce....

Newsletter

Receive the latest HR news and strategic content

Please note, as per the GDPR Legislation, we need to ensure you are ‘Opted In’ to receive updates from ‘theHRDIRECTOR’. We will NEVER sell, rent, share or give away your data to third parties. We only use it to send information about our products and updates within the HR space To see our Privacy Policy – click here

Latest HR Jobs

London School of Hygiene & Tropical Medicine – Human ResourcesSalary: £39,432 to £45,097 per annum (pro-rata) inclusive

Harper Adams University – Human ResourcesSalary: £46,049 to £50,253 per annum. Grade 10

University of Cambridge – Department of Clinical NeurosciencesSalary: £27,319 to £31,236

Royal Conservatoire of ScotlandSalary: £52,074 to £58,611

Read the latest digital issue of theHRDIRECTOR for FREE

Read the latest digital issue of theHRDIRECTOR for FREE