Employers report a values and skills mismatch with younger workers

Discover the shifting values and priorities of young workers in the workplace, driven by the pandemic’s impact on work experience and social interaction.

Three in four (72%) of employers have seen a shift in young people’s (16-24-year olds) values and priorities in the workplace in the past three years, with over half (51%) attributing this to lack of work experience due to the pandemic, new survey has found.

The survey* revealed that nearly half of employers (46%) are not only struggling to recruit young people into the workplace, but are also struggling to retain them in their organisation too (53%). With over half (54%) of organisations not having any specific initiatives*, skills programmes or workplace adjustments in place for specific talent pools including employees under 25, this adds a further strain to the ongoing skills gap.

Over half (58%) of organisation leaders surveyed, report a mismatch between young people’s skill levels and employer expectations in the past three years. A decline in soft skills (54%) such as communication, teamwork, time management and technical skills (55%) amongst young people, suggests there is a need for more investment in preparing this generation, that account for 20% of the current workforce, for the workplace.

Organisational leaders attribute the mismatch between young people’s skills and employer expectations to a lack of work experience due to the pandemic (51%), lack of social and work/study interaction due to Covid-19 (44%) and lack of opportunity to work with and learn from colleagues in a remote or hybrid work setting (31%).

Employers have revealed the top five benefits young people have requested more of in the past three years which further highlights the shift in young people’s workplace priorities:

  1. Flexible working (47%)
  2. Increasing salary demands (46%)
  3. Hybrid working opportunities (42%)
  4. Wellbeing support (24%)
  5. Mentoring or shadowing opportunities (24%)

With mental wellbeing being a priority for young workers, employers should look at ways they can improve overall morale. For example, the OU’s report with TrainingZone – ‘L&D’s role in employee wellbeing’ – highlighted the clear link between employee wellbeing and flexible learning and development programmes.

This latest survey has also found that the top learning and development opportunities requested by young people in the past three years are short courses with certification (31%), mentoring or coaching (30%), informal online courses (29%), vocational qualifications (25%) and apprenticeships (24%).

*from The Open University

Read more

Latest News

Read More

Wellbeing pays: the ROI HR can’t ignore

9 October 2025

Skills

7 October 2025

How to build a skills-based strategy

A key challenge for organisations looking at their skills strategy is getting their job data under control. Discover how creating a single source of truth...

Artificial Intelligence, Globalisation

7 October 2025

Talent strategies for business expansion and growth

Global Expansion 2025: Powerful Talent Management Strategies for a Diverse and AI-Driven Workforce....

Newsletter

Receive the latest HR news and strategic content

Please note, as per the GDPR Legislation, we need to ensure you are ‘Opted In’ to receive updates from ‘theHRDIRECTOR’. We will NEVER sell, rent, share or give away your data to third parties. We only use it to send information about our products and updates within the HR space To see our Privacy Policy – click here

Latest HR Jobs

London School of Hygiene & Tropical Medicine – Human ResourcesSalary: £39,432 to £45,097 per annum (pro-rata) inclusive

Harper Adams University – Human ResourcesSalary: £46,049 to £50,253 per annum. Grade 10

University of Cambridge – Department of Clinical NeurosciencesSalary: £27,319 to £31,236

Royal Conservatoire of ScotlandSalary: £52,074 to £58,611

Read the latest digital issue of theHRDIRECTOR for FREE

Read the latest digital issue of theHRDIRECTOR for FREE