Mental health first aiders will be a must on the journey ahead

UK businesses are committing greater efforts and finances to the provision of mental health support in the workplace in response to Covid and “The Great Resignation”. A new survey of 1,000 key decision makers in business revealed what companies are doing in order to combat the mental health crisis in the UK.

UK businesses are committing greater efforts and finances to the provision of mental health support in the workplace in response to Covid and “The Great Resignation”. A new survey of 1,000 key decision makers in business* revealed what companies are doing in order to combat the mental health crisis in the UK.

Over one in five (21%) of business leaders state they are willing to re-evaluate their mental health policies, offering reassurance that steps are being taken in the right direction to help staff. 

In response to these findings, FutureLearn is providing support to these businesses and HR professionals who want to improve workplace mental health training, including its COVID-19: Psychological First Aid course, and encouraging employers to consider implementing further policies. 

Employees returning to the office will be faced with a ‘new normal,’ causing many to be apprehensive around how the lifted restrictions and adjusted workspaces might affect them. FutureLearn’s top rated short course has been designed to empower businesses with the skills to understand the importance of psychological first aid and to help implement changes to support both businesses and employees. 

Currently, there are no legal requirements for allocated psychological first aiders compared to the requirement for physical first aiders or fire marshals – despite being a business essential. The trauma felt from the pandemic has seen businesses proactively improve their mental health support with an increase of 10% of businesses that now have support in place.

This comes after 7 in 10 (68%) businesses admitted to not having mental health support for their staff pre-pandemic, with this number decreasing to 58% post-pandemic. With over a tenth (12%) of employees revealing they have left their job citing mental health as one of the main reasons for leaving, it is clear just how important mental health policies such as counselling, training and psychological first aiders are.

Of the businesseswho have made changes to their policies since the pandemic, over 2 in 5 (42%) have already implemented online counselling for employees and 34% have already invested in mental health first aiders. 

Yvonne Chien, Chief Growth Officer at FutureLearn says, “We’ve seen how the past 18 months have impacted mental health. This national shift has only strengthened our belief in the significance of businesses having access to the right support. Our own focus on mental health at FutureLearn is continuously developing as we learn more about our employee needs through our trained mental health champions, like Conrad Viviers. We hope that we will be joined by other businesses in showing that such policies are not just suggestions on paper but provide real solutions that are beneficial for all.”  

Conrad Viviers, Mental Health Champion at FutureLearn says, Being a mental health first aider has given me the skills and insight to not only give 1 to 1 support for those in need, but also to confidently bring mental health as a talking point to meetings where people are at the core of the discussion. Through supporting people in the workplace with mental health challenges we’re impacting the evolution and elevation of society. The ripple effects of these actions lead to a safer environment for employees and help FutureLearn fulfil its duty of care towards employees. In some form or another most people need support. Even if it’s just to say “me too, it’s been tough.””

Read more

Latest News

Read More

Wellbeing pays: the ROI HR can’t ignore

9 October 2025

Skills

7 October 2025

How to build a skills-based strategy

A key challenge for organisations looking at their skills strategy is getting their job data under control. Discover how creating a single source of truth...

Artificial Intelligence, Globalisation

7 October 2025

Talent strategies for business expansion and growth

Global Expansion 2025: Powerful Talent Management Strategies for a Diverse and AI-Driven Workforce....

Newsletter

Receive the latest HR news and strategic content

Please note, as per the GDPR Legislation, we need to ensure you are ‘Opted In’ to receive updates from ‘theHRDIRECTOR’. We will NEVER sell, rent, share or give away your data to third parties. We only use it to send information about our products and updates within the HR space To see our Privacy Policy – click here

Latest HR Jobs

Read the latest digital issue of theHRDIRECTOR for FREE

Read the latest digital issue of theHRDIRECTOR for FREE